CastOutlook Support

Contact

Email support@castoutlook.com. We read every message and reply as quickly as we reasonably can.

What we can help with

• Problems using the CastOutlook iOS app — errors, forecasts that won't load, or screens that don't behave as expected.
• Questions about what a forecast, Bite Score, Species Fit, or condition trend means.
• Questions about CastOutlook Pro subscriptions — the paywall, Restore Purchases, or managing your plan. (Purchases and billing are handled by Apple through your Apple Account; cancel any time in Settings > Apple Account > Subscriptions.)
• Reports of incorrect water, ramp, or species information.
• Privacy questions (see the Privacy Policy).

CastOutlook is planning guidance, not a guarantee of fishing results, and support cannot provide legal, safety, or regulatory advice — always confirm current fishing rules with the official agency.

What to include in your message

• The app version and build (Settings > About in the app).
• The ZIP code or city you searched and, if relevant, the selected water and species.
• A short description of what happened and what you expected — screenshots help.

That's everything we need to reproduce most issues. Please don't include passwords or other sensitive personal information — we'll never ask for them.